The Impact Capacity Assessment Tool (iCAT) is an assessment and planning tool that helps your nonprofit better understand its organizational capacity based on direct input from those who know you best -- your team and key stakeholders. 

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iCAT Insights

The iCAT provides a multi-stakeholder perspective on your organization’s capacity as well as research and data-driven recommendations for improvement.  The iCAT assesses approximately 25 subcapacities grouped into six core capacities: Leading, Learning, Resource Generating, Planning, Managing, and Overseeing.


The real-time iCAT report provides scores for each of these capacities and subcapacities and highlights top strengths and weaknesses in each of these areas. The iCAT also prioritizes a list of custom recommendations based on your organizational capacity stage and provides a capacity building plan to support your organization’s ongoing improvement.

OneOC will guide your organization through this self-reflective, improvement process as well as connect you with resources and actionable next steps. By facilitating either individual or group reflection on the results, OneOC will support your organization in contextualizing your results and recommendations.


Setup of iCAT - How easy is it?

The iCAT is deployed entirely online.  OneOC will invite a representative of your organization to be the Account Manager.   Your Account Manager will provide simple background information about your organization (the number of full-time equivalent employees and the annual operating budget).  In addition, they will enter the list of at least three iCAT participants (name and email addresses), including the Organizational Administrator who is a senior leader who can provide additional details on the organization (such as mission statement, organizational/programmatic service categories, and prior/future capacity building efforts).  The Account Manager can also be the Organizational Administrator and/or a regular iCAT participant. The iCAT surveys will deploy automatically to all invited participants.


iCAT Participants - Who takes it?

To maximize your learning, carefully consider the various organizational perspectives to be included in the iCAT (minimum of three and maximum of 25).  iCAT participants should be leaders (staff, volunteer and potentially board members) who oversee and manage organizational resources, such as the Executive Director, Program Director(s), Development Director, Board Chair, etc.

Unless a nonprofit is comprised of a working board and has only a few staff, board members should not comprise more than one third of the iCAT total participants.


iCAT Survey - What will it assess?

The iCAT deploys two types of surveys.  The designated Organizational Administrator will complete the core iCAT survey plus a few additional background questions, such as the organization’s mission, who it serves, and what capacity building efforts it has completed and/or has planned. The core iCAT survey focuses on six organizational capacities, including more than 25 subcapacities.  Participants rate the organization on a scale of “low, medium and high” on each capacity area, but are allowed to respond “I don’t know.” These questions come from a meta-review of existing capacity-building research, with a deep understanding and appreciation of people and their behaviors as being fundamental to organizational effectiveness.  The questions are framed in a behavioral change model, so may seem repetitive in nature, but by understanding if “know-how” versus “time and resources” are “low,” the iCAT can then provide more tailored recommendations on the type of capacity building that would be most cost effective. The core iCAT takes participants approximately 30 minutes to complete. 


Special Benefits for OneOC Members!

OneOC's Nonprofit Membership opens doors to special benefits and discounted services to help accelerate your organization's success. With a OneOC Premium Membership, your organization can get started with the iCAT today. Join today!

Get Started Today!

Contact Victoria Torres, Director of Organizational Development, at for more information.